Frequently asked questions

Moonday Store is an online shop offering handcrafted solid wood furniture and home décor products designed to bring the warmth of natural wood into your living space.

We offer solid wood furniture and home décor items including shelves, floating furniture, radiator covers, benches, tables, and decorative wooden accessories.

Yes. Many of our products can be customized in size, color, or design. Please contact us before or during your order for customization details.

Yes. We offer free shipping to the USA and EU and UK with no customs duty.

Yes, we ship worldwide. Shipping times and conditions may vary depending on your location.

We accept returns within 14 days of delivery for standard (non-custom) products. Items must be unused and in original packaging.

Custom-made products are non-refundable unless they arrive damaged or defective.

Please contact us immediately with photos of the damage to the package and the unit, so we can arrange a replacement or solution.

Production time depends on the product and customization. Estimated production time is usually shared on the product page.

You can contact us via email at info@moonday.store